Order Policies

Order Cancellations

If you need to cancel an order, please let us know as quickly as possible. If the order has not yet been shipped, we will cancel it and issue you a full refund. If the order has shipped, that order will need to be treated as a return and sent back after being received.

Coupon Codes

In order for Coupon Codes to be applied, they must be applied at the time of check-out. If your order was placed before receiving a new Coupon through our Newsletter, we are unable to retroactively apply it to that order. In order to use that Coupon, it must be used on a new order. We thank you for your understanding.

Temporary Shipping Addresses

We are unable to ship to Temporary Shipping Addresses, such as hotels, resorts and spas.

Verify Shipping Address

Please take the time to verify your Shipping Address before submitting your order. If an order was shipped to a wrong address based on incorrect shipping information given to us, we are unable to resend that order until we receive it back.